FAQs

Please call us on 0121 708 4072, or complete the form below. Please provide the following:

Yes, we are proud to be one of the first culturally inclusive care providers, leading on Diversity, Equity, and Inclusion (DEI) initiatives to ensure our housing solutions respect and cater to the diverse backgrounds of those we serve.

“Persona” highlights our person-centred approach; “One” represents our commitment to being the first choice for quality and focusing on one person, one home, one success at a time; “Living” signifies our goal of enabling dignity, security, and independence for all residents.

We work strategically with a wide network of partners, including local authorities, registered housing associations, NHS and social care providers, employment and skills agencies, and community organizations, to provide integrated and holistic support for our residents.

Landlords benefit from guaranteed rental income (paid on time, every time), full property management (including repairs, maintenance, compliance, and inspections), and a hands-free, secure, and ethical rental solution that removes typical landlord risks.

We stand out due to our unique blend of business expertise with social impact, our culturally inclusive approach, our partnership-driven model, and our unwavering commitment to long-term stability and truly person-centred care. We aim to be a new generation of social housing leaders.

We apply our extensive experience in compliance and quality assurance, focusing on proper property maintenance, ethical practices, and ensuring tenants receive all necessary support to sustain their tenancies in safe and dignified environments.

We support individuals facing complex challenges, including those with mental health difficulties, in substance misuse recovery, offenders/ex-offenders, young care leavers, people with learning disabilities or physical impairments, and homeless individuals in need of long-term solutions.

 We address the crisis by providing ethical, high-quality supported accommodation, ensuring tenants receive comprehensive wraparound support, and offering landlords a secure, hands-free rental solution that encourages them to stay in the market.

Our mission is to transform supported housing by blending expert property management, person-centred care, and social impact, creating stable, high-quality homes that empower individuals to change their lives.